The app also allows you to help out your less tech-savvy relatives and install or set up apps and services for them remotely, without you having to physically be behind their device. you don’t know how to install or use an app, keep getting an error message when following a set of instructions but can’t figure out what you are doing wrong, etc. The app is handy when you want someone to help you out with a task or set up something on your computer, e.g. It can also be used for file transfer between machines. TeamViewer is a software to help remotely access another computer. And we’ll also look into uninstalling the app since you might not want to keep it on your machine if you only need to use it once. Let’s see what TeamViewer for Mac is, how you can download and install TeamViewer, and how it works. Having been installed on more than 2 billion devices, as per their press release, the app is a handy solution for the times when you need remote access to a device. NOTE: If you have installed TeamViewer on a Mac you will also need to grant TeamViewer appropriate access so the IT Help Desk can see your screen to assist.Īfter installation, wait a moment as the software populates a Unique ID number and pass-number and then advise the IT Help Desk staff member of these.Remote work has made it imperative for us to employ apps to help us navigate the digital world as teams, and TeamViewer is one of the most popular ones.
Please click this link to download TeamViewer: TeamViewer will uninstall itself once the device is restarted. This includes but is not limited to group policies, administrator rights, software installations, and default file locations. The IT Help Desk will respect local settings and will not change system defaults. Explicit permission must be sought and obtained from the user before a remote connection is established and the user can terminate the connection at any time. TeamViewer provides remote access to any Windows/Mac laptop/desktop with a current internet connection. It allows them to see the local computer, which in turn improves resolution times and collection of information if needing to assign an issue to second level. The UniSA IT Help Desk uses TeamViewer remote access software to assist in providing support to customers. What software does the IT Help Desk use to access my desktop? Installation & initial access of Webex servicesįorwarding & Do Not Disturb & Single Number Shared Mailbox/Calendar & Distribution Lists Email, Shared Mailboxes & Distribution Lists
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